Queries related to Payment gateways

  • Queries related to Payment gateways
  • How to pay bill using wallet

    • Select the service you wish to perform
    • Enter all the mandatory details
    • Click on proceed button
    • Page redirects to another page with payment options
    • If you wants to proceed the recharge from Wallet click on check box
    • If WalletOne has sufficient funds, recharge amount gets deducted from WALLET.
    • You will gets “Recharge for your <Operator Name> prepaid Mobile for Rs<Amount> is Successful” message on screen.
  • How to pay bill using other payment gateways

    • Select the service you wish to perform
    • Enter all the mandatory details
    • Click on proceed button
    • Page redirects to another page with payment options
    • Click on Proceed to pay
    • Page redirects to payment gateway page, select required gateway charges page i.e. either Bill desk and PayUMoney
    • Select required payment option for paying the amount which will be popped automatically
    • If wallet has zero balance, clicks on proceed to pay button and page redirects to payment gateway page, where you will get gateway charges page and selects the required gateway by clicking on it and completes the recharge option.
    • On the successful completion of transaction user gets success message on screen
  • Is it possible to make partial payment?

    Yes, it is possible to make partial payment, i.e. some amount or available amount from wallet and remaining from payment gateway either Payumoney or Billdesk.

  • How to make a partial payment?

    If WalletOne has insufficient funds, partial amount i.e. available amount will be deducted from the wallet and remaining amount and total amount will be displayed. User need to follow the below process to make the partial payment:

    • Choose the service you wish to perform
    • Enters mandatory details and click on confirm payment
    • Page redirects to payment options page
    • Choose the required option i.e. either wallet or other payment gateway by checking or unchecking the checkbox.
    • Clicks on proceed to pay button
    • Page redirects to payment gateway page, where you need to selects required gateway charges page i.e. either Bill desk and PayUMoney
    • You should select required payment option for paying the remaining amount which will be popped automatically and complete the transaction successfully.
  • How to load wallet?

    • Login to the Meeseva app using valid credentials
    • Clicks on WalletOne option present in the home screen
    • Page redirects to Wallet One page with Load Money and Transaction sections
    • Enters the required amount in enter money field
    • Click on load money button
    • Page redirects to gateway charges page
    • You need to choose desired gateway i.e. either Bill desk or PayU
    • Then, select the desired payment gateway option and load the wallet by transferring the amount from the personal account to wallet One
  • What are the different payment gateways?

    At present, citizens can perform transactions using wallet and two payment gateways such as Payumoney and Bill Desk. Customers any of the payment option to complete the transaction.

  • For which services Wallet can be used as a payment option?

    At present, wallet is enabled as a payment option for all B2C services.

Note:

Apart from the above mentioned bill payments, convenience charges and other payment gateway charges should paid by the customers or users.

Convenience Charge of Rs4+ Service charges will be included on your bill payment.

Other payment gateway charges include:

  • Credit Card: 1.25% + Service Tax
  • Net Banking: Rs 4+ Service Tax
  • Debit Card (Less than Rs2000): 0.75% + Service Tax
  • Debit Card (More than Rs2000): 1% + Service Tax